Warm and fuzzy feeling
We had a phone call today. A customer had purchased our Berry 2010 Master Plan Diary and was on a holiday around Australia. (She was in Bunbury today) Unfortunately she misplaced her much used and loved diary and it couldn’t be found. Her husbands suggestion was to go into officeworks to purchase another regular diary. I don’t think so!!! The Master Plan starts in October and can be used straight away. So our customer called, ordered another diary today which we are express posting to her next destination for collection on Monday. It gives us warm and fuzzy feelings when people love and use our products. We love hearing feedback!!